Privacy policy

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The present privacy charter (the "Charter") aims to formalize our commitment to the privacy of users of the website https://campus.coach - Campus.coach (the "Site") operated by RUNNING ADDICT CAMPUS INC.

The Charter and the General Conditions of the Site form a contractual set. All capitalized terms not defined in this Charter are defined in the General Conditions accessible here: General Conditions. In the context of providing our Site, we process your personal data in compliance with the General Data Protection Regulation 2016/679 of April 27, 2016 ("GDPR") and under the conditions outlined below.

Personal data refers to any information relating to an identified or identifiable natural person. We collect and process personal data within the scope of providing our Services or communications about these Services exclusively, in strict compliance with the GDPR.

We only collect personal data that is adequate, relevant, and limited to what is necessary for the purposes for which they are processed. Thus, you will never be required to provide personal data considered "sensitive," such as your racial or ethnic origins, political, philosophical, or religious opinions.

By registering on the Site, you authorize us to process your personal data in accordance with the Charter. If you refuse the terms of this Charter, please refrain from using the Site or Services.

1. Under what circumstances do we collect your personal data and what data is collected?

We may collect and store your personal data, particularly when you: browse the Site, fill in your runner profile data, contact us.

We use your personal data to enable the implementation and management of the Services of the Site and to respond to your specific requests. We also use your personal data to operate and improve our Services, Site, and approach. This information is used exclusively by us and allows us to better tailor our Services to your expectations.

If you have opted to receive emails and messages from us when creating your Account, you will then receive electronic and alphanumeric communications about our products and promotions. We will then use the personal data you provided during your registration. You can unsubscribe from these communications at any time.

1.1 Browsing on the site

Connection data. Each time you connect to our Site, we collect personal data such as, namely, the date and the time of connection, as well as information on the browser you are using.

Navigation data. We also collect information identifying how you access the Site, which pages are visited and for how long. In this framework, we may resort to the use of Cookies as specified in paragraph 6 below.

1.2 Creating an account

Access to some of our Services requires the prior creation of an Account. In accordance with the General Conditions, you will be asked to provide certain personal data when creating your Account, including your first and last names, your country, your email address, and your phone number.

1.3 Payment

Some of the Services available are subject to a fee. To this end, you agree that we may use external service providers who may collect personal data in order to ensure the proper functioning of credit card or other payment method services and, where applicable, product or service delivery.

To pay for your purchase, you must provide your billing information as well as your payment details, and namely your card number, expiration date, and the security code in case of card payments. Your payment details are kept and secured by our payment provider https://stripe.com/fr, as well as the details of the purchases you make. The Site does not have access to your sensitive payment data such as your credit card number, nor does it store it.

The details of transactions are kept and secured at the provider https://stripe.com/fr. This retention is for internal purposes, including accounting, compliance, and legal purposes, as stated in paragraph 5 of this Charter.

1.4 Subscription to our newsletter

During the creation of your Account, you can give your prior consent to receiving our newsletters regarding news, new products, services, and promotions, within the framework of Services.

You can also consent directly to receiving our newsletters by updating your communication preferences at the designated place on the Site.

In any case, you have the right to withdraw your consent to receive such newsletters at any time and without fee in the conditions set out in paragraph 6 of the Charter

1.5 Contacts

To follow up on the requests you may make to our Customer Service and to confirm the information about you, we may use your first name, last name, and email address.

2. How do we protect your personal data?

We have implemented technical and organizational security measures to ensure the security, integrity, and confidentiality of all your personal data, preventing them from being distorted, damaged, or accessed by unauthorized third parties. We ensure an appropriate level of security, taking into account the state of knowledge, implementation costs, and the nature, scope, context, and purposes of processing as well as the risks and their probability.

However, it is specified that no security measure is infallible, and we cannot guarantee absolute security for your personal data.

Moreover, it is your responsibility to ensure the confidentiality of the password allowing you to access your Account. Do not share this information with anyone. If you share your computer, don't forget to log out before leaving a Service

3. Under what circumstances do we share your personal data?

3.1 Sharing your personal data with third-party companies

During your navigation on the Site, your personal data may be transmitted to external service providers. These third parties provide a service on our behalf to enable the proper functioning of credit card payments and other Services.

Personal data may be transferred to countries outside the European Union, such as Canada, to securely store your payment data and for customer service.

In accordance with the GDPR, all transfers of personal data to a country outside the European Union and/or not offering a level of protection considered sufficient by the European Commission have been subject to cross-border flow agreements complying with the standard contractual clauses issued by the European Commission.

3.2 Sharing with authorities

We may be led to disclose your personal data to administrative or judicial authorities when their disclosure is necessary for the identification, apprehension, or prosecution of any individual likely to harm our rights, any other user, or a third party. We may finally be legally required to disclose your personal data and cannot oppose it in that case

4. How long do we retain your personal data?

We will only retain your personal data for the time of your registration on the Site to ensure your identification when connecting to your Account and to allow the provision of Services.

Thus, if you unsubscribe from the Site, your personal data will be deleted and only archived to establish proof of a right or contract.

In any event, we will hold your personal data for no longer than necessary for the purposes for which they are processed, in accordance with the uses set forth in this Charter and in compliance with laws and regulations.

5. Cookies: how do we use them?

5.1 What is a cookie?

A cookie is a text file that can be deposited on a terminal during the consultation of an online service with browsing software. A cookie file allows its issuer, during its validity period, to recognize the relevant terminal each time it accesses digital content containing cookies from the same issuer.

In any event, cookies deposited on your browsing terminal with your consent are destroyed 13 months after their deposit on your terminal.

5.2 What are the cookies issued on our site used for?

The cookies we issue allow us to:

  • establish statistics and volumes of use and traffic of various elements composing our Site (sections and contents visited, paths), allowing us to improve the interest and ergonomics of the Site and, where applicable, of our products and services;

  • adapt the presentation of our Site to your terminal's display preferences (language used, display resolution, operating system used, etc.) during your visits to our Site, according to the equipment and software of display or reading that your terminal includes; remember information related to a form that you have filled out on our Site (registering or accessing your account) or to products, services, or information you have chosen on our Site (subscribed service, content of a shopping cart, etc.);

  • allow you to access reserved and personal areas of our Site, such as your Account, with identifiers or data that you possibly previously entrusted to us and implement security measures, for example, when you are asked to log in again to content or a service after a certain period.

During your navigation on the Site, social network cookies may be generated, particularly through share buttons that collect personal data.

Upon your first visit to the Site, a cookie banner will appear on the homepage. A clickable link allows you to learn more about the purpose and operation of cookies and links to this Charter. Continuing to navigate to another page of the site or selecting an element of the Site (notably: image, text, link, etc.) signifies your acceptance of the deposit of the cookies mentioned on your computer.

5.3 How can you control the cookies used?

You can configure your browsing software at any time so that cookies are recorded in your terminal or, conversely, rejected (either systematically or according to their issuer). You can also configure your browsing software so that the acceptance or rejection of cookies is proposed to you systematically, before a cookie can be recorded in your terminal.

Warning: Any setting is likely to modify your Internet browsing and conditions of access to certain services requiring the use of cookies. We refuse any responsibility concerning the consequences linked to the degraded functioning of our services resulting from the impossibility to record or consult the cookies necessary for their operation that you have refused or deleted. That would be the case if you tried to access our content or services that require identification. That would also be the case when we (or our providers) could not recognize, for technical compatibility, the type of browser used by your terminal, its language and display settings, or the country from which your terminal seems connected to the Internet.

5.4 How to set your browsing software?

For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to change your desires in terms of cookies. Below you will find information about major browsers.

Edge

  • In Edge, click on the Tools button, and then on Internet Options.

  • Under the General tab, under Browsing history, click on Settings.

  • Click on the View files button.

Firefox

  • Go to the Tools tab of your browser then select the Options menu

  • In the window that displays, choose Privacy and click on Show cookies

Safari

  • Access Settings via the browser menu (Safari > Preferences)

  • Click on Privacy.

Google Chrome

  • Access Settings via the button to the right of the URL bar or via the browser menu (Chrome > Preferences).

  • Select Advanced Settings

  • Click on Content settings then on Cookies.

For more information on cookies, you can visit the CNIL website

6. What are your rights?

You alone have provided us with the data in our possession through the Site. You have rights over your personal data. In accordance with data protection regulations, particularly Articles 15 to 22 of the GDPR, and after proving your identity, you have the right to ask us for access to your personal data, their correction or erasure.

Moreover, within the limits set by law, you also have the right to object to processing, to limit it, to decide the post-mortem fate of your data, to withdraw your consent at any time, and the right to data portability.

You can contact our Services to exercise your rights at the following email address: support@campus.coach

Furthermore, you can unsubscribe from our newsletter at any time by clicking on the unsubscription link located at the bottom of each email.

7. Can we modify the charter?

We reserve the right to modify the Charter at any time. It is therefore recommended to consult it regularly. In case of modification, we will publish these changes on this page and in other places we deem appropriate, depending on the nature and significance of the changes made.

Your use of the Site after any modification signifies that you accept these changes. If you do not accept certain substantial changes made to this Charter, you must stop using the Site.